Questão nº 18
Questão de Língua Inglesa · CESGRANRIO Petrobras PSP RH 2015.1 (nº 18)
Text II
3 “Must Have” Strategies for the Oil and Gas Sector’s Big Shift Change
The global oil market will undergo sweeping changes over the next five years. A manager at an oil and gas company recently remarked that there are only two kinds of people working in the sector: those who already feel the impact of the Big Shift Change and those who are going to. He knew what he was talking about.
5
Is your company ready to lose half of its skilled workforce?
Despite the sector’s widely reported recent downturns, industry experts warn that the ongoing departure of experienced older workers poses increasing risk for companies that aren’t adequately prepared to source, train and support the younger workers who will replace them. In 2014 the Society of Petroleum Engineers estimated that over the next 5 to 7 years the sector could lose up to 50% of its skilled workforce. If that estimate is even somewhat accurate, it means executives and managers will face major challenges in maintaining safety, compliance and operational efficiency.
10 15 20
Preparing for the Big Shift Change: 3 “Must Have” Strategies
Here are 3 strategies that can help ensure that your company is ready to cope with the Big Shift Change.
25
• Ensure knowledge capture: How much mission-critical knowledge is walking out the door every night in employees’ heads? How many vital skills? How will you manage when they don’t come back? Develop formal processes for knowledge capture and build them into your organization’s culture. From now on, advantage will go to those who create cultures of sharing knowledge.
30
• Streamline hiring, onboarding and training processes: The younger workers who replace the retiring Baby Boomers aren’t going to be as skilled or experienced. And they probably won’t stay on the job as long, either. You need to make sure your organization is ready to attract and select the best candidates, onboard them quickly and give these new workers the training they’ll need to perform effectively—and be prepared to do it again for their replacements when they move on.
35 40
• Optimize performance support: After they’ve been trained, members of the new workforce
45
will require substantially more support than their predecessors. You’ll need SOPs (Standard Operating Procedures), work instructions and job aids that are easy to access and easy to understand. It will be more important than ever for you to ensure that their content is clear, concise and up-to-date, with regular review cycles.
50
Availabe at: http://www.informationmapping.com/en/resources/blog/entry/3-must-have-strategies-for-the-oil-and-gas-sector-s-big-shift-change. Retrieved on: Apr. 20th, 2015. Adapted.
According to Text II, the expression Big Shift Change in its title is primarily related to the idea that the companies
- Awill soon have to replace an entire generation of skilled employees. (alternativa correta)
- Bwill soon have to operate on lower costs and reduced number of staff.
- Cwill soon have to operate on diversified branches of industrial activities.
- Dwill soon have human resources problems because of technological innovations their current staff members do not master.
- Elack financial resources to hire the number of employees they will need for their operations.
Resposta comentada
Gabarito Alternativa A
Conceito-chave: O texto diz que o setor de petróleo e gás vai passar por uma "Grande Mudança" (Big Shift Change) porque os trabalhadores experientes estão se aposentando em massa, e as empresas precisarão substituir essa geração inteira por novos funcionários. A "mudança" não é sobre tecnologia ou dinheiro, mas sobre pessoas.
- (A) Correta: O texto afirma que o setor pode perder até 50% de sua força de trabalho qualificada (trabalhadores experientes mais velhos) e que as empresas precisarão "atrair, selecionar e treinar" os jovens que vão substituí-los — ou seja, substituir uma geração inteira de funcionários qualificados.
- (B) Incorreta: O texto não menciona redução de custos ou corte de pessoal; ele fala em repor a força de trabalho, não em diminuí-la.
- (C) Incorreta: Não há nenhuma menção a diversificar ramos de atividade industrial; o foco é exclusivamente na gestão de pessoas dentro do setor de óleo e gás.
- (D) Incorreta: A preocupação central é a saída de trabalhadores experientes (aposentadoria), não a falta de domínio de novas tecnologias pelos funcionários atuais. A "pegadinha" aqui é que o leitor pode associar "mudança" a "inovação tecnológica", mas o texto trata de mudança demográfica da força de trabalho.
- (E) Incorreta: O texto não fala em falta de recursos financeiros para contratar; o problema é a escassez de profissionais qualificados disponíveis e a necessidade de treinar os novos, não a falta de verba.
Fonte: CESGRANRIO Petrobras PSP RH 2015.1 Advogado(a) Júnior. Reproduzida para fins de estudo.